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"Customer service and satisfaction are very important to me as we are a high volume Lexus dealer and Dealer Specialties understands that. Dealer Specialties has worked very closely with us in readjusting our pre-owned inventory photos and helped us reconsider our vision of the Internet consumer. We have used other companies in the past and their customer satisfaction is lacking."
Shawn Nehrir
Pre-Owned Manager
Longo Lexus
El Monte, CA
"Dealer Specialties streamlined our photos and Internet management. Our rep is helpful and quick to react to any issues or updates."
Jason Riggins
R and B Car Company
South Bend, IN
"Maintaining inventory on various websites is quite time consuming without help from Dealer Specialties. Our rep is pleasant, competent and keeps me informed. Dealer Specialties handles one of the more time consuming aspects of managing the inventory allowing my staff to concentrate on sales."
Don Fluga
Ann Street Crosslander
Grand Rapids, MI
“Outsourcing anything these days is always a bit of a gamble. Allowing a third party to handle your pre-owned inventory management and photos really takes a leap of faith. However, out of all the vendors that we use, I can honestly say that Dealer Specialties really listens to their clients. Not only do they take your feedback into consideration, they actually act upon it. Having knowledge of the industry and experience in your field is only half the battle. Taking the initiative to better your company and their offerings is the key to providing a level of service that leaves the competition struggling to compete. In my opinion, Dealer Specialties really sets the standard that others can only attempt to achieve.”
Peter Deiser
Director of E-Commerce
Ed Morse Automotive Group
Fort Lauderdale, FL
“The information provided by Dealer Specialties for our pre-owned inventory acts as a salesperson for us. It works even when we are closed. I would have to hire a full-time person to handle used car inventory management if we didn't user Dealer Specialties.”
Bob Williams
General Sales Manager
Haley Toyota/Scion
Roanoke, VA
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"We want our inventory online fast and accurate which is exactly what Dealer Specialties does. They continue to deliver quality service and we can always rely on our rep to take great photos. Our rep is knowledgeable about the industry and what's going on locally providing us with information on what's hot and what's not. Because of Dealer Specialties we can focus on growing our business."
John Denson
Internet Director
Lewsville Volkswagen
Lewsville, TX
“Dealer Specialties work capturing vehicle photographs, uploading user car data to the auto group's web site, as well as creating customized labels with buyer information is invalueable and gives Buhler something unique.”
Bryan J. Yatkowitz
Internet Sales Manager
Buhler Superstore of Eatontown
Eatontown, NJ
“Our dealership has been able to expand its market and reach even more buyers through the Internet because of the technology used by Dealer Specialties.”
Tom Cholly
Used Car Manager
Raymond Chevrolet
Illinois
“We don’t have the time or the resources to do what Dealer Specialties does for us – especially taking the photos and posting them on the Internet so quickly. This is an invaluable service. I know our business has grown because of it.”
Gary George
President
Autoville USA
Ohio
"Without question I have saved time and money because of the extraordinary service Dealer Specialties has given me. Their reps are real pros!"
Leslie Rosen
Sales Manager
Dover Chrysler
New Jersey
“Dealer Specialties is one of the best sources to get excellent quality data. The kind of data that will draw shoppers to ads and to car lots.”
AutoTrader.com
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